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Privacy Policy

Privacy Policy

Your privacy is important to us.

Okayti Tea Limited knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. OKAYTI is dedicated to ensuring the privacy of our customers and have implemented stringent security measures and procedures, so you can rest assured that any details you submit online remain secure.

Privacy Policy given below describes how we treat user information that we collect on {Website URL}. This Privacy Policy applies to website visitors and our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Information we collect

Contact Information: We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.

Payment and billing information: We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your credit/debit card number or expiry date or other details pertaining to your credit/debit card on our website. Card information will be obtained and processed by icicibank.razorpay & cc avenues gateway only.

Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to {Okayti Tea Company Limited}

Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Email Opt-Out: To stop receiving our promotional emails, please email care@okaytiteacom. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites: If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

We collect information in different ways.

Direct: We collect information directly from you when you register or buy a product. We also collect information when you ask us a question through phone or email.

Passive: We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

Third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information: We might use the information you provide to contact you for confirmation of a purchase on our website, addressing your queries or for other promotional purposes. We might send you emails or SMS about your purchase.

  • Provide you with products or services you have requested.
  • Personalise and customise your experiences on OKAYTI, including saving shopping cart information.
  • Help OKAYTI manage and enhance its services.
  • Communicate with you.
  • Provide you with ongoing information about opportunities on OKAYTI in which OKAYTI believes you may be interested.
  • Give you the opportunity from time to time to receive email and 'e-newsletters' from OKAYTI.
  • In most cases where OKAYTI asks you to provide information about yourself, if you do not provide OKAYTI with that information, OKAYTI will not be able to provide you with the requested product or service.
How to contact OKAYTI

If you have enquiries or wish to provide feedback about this policy, please mail to the Privacy Officer at:

Privacy Officer

Okayti Tea Company Limited

care@okaytitea.com